Service Requests Forms
Mail & Delivery Services

Mail Service

The U.S. Postal Service (USPS) services the building Monday through Friday. Please refer to the schedule on the boxes located in the corridor off the lower level of the lobby for the times. There is also a Federal Express pick-up box located in this area for express shipments only. For ground shipments contact Federal Express directly.

U.S. Mail is delivered to and picked up from the building Monday through Friday. Please refer to the pick-up schedule on the boxes located off the main lobby - lower level for the schedule.

There is a US Post Office located within walking distance at 1255 22nd Street, NW.

There is a Federal Express drop box located adjacent to the mail boxes for express packages only; the pick-up schedule is Monday through Friday at 5:45 PM. There is also a Federal Express location in walking distance at 2400 M Street, NW.

Deliveries / Pick-ups

All deliveries must be made through the loading dock and individuals making deliveries must check in with the lobby attendant before proceeding anywhere in the building. An exception is made for bicycle couriers who are permitted to enter the building through the main lobby, however they must check in with the lobby attendant.

Loading Dock

The loading dock door is open Monday - Friday, 6:30 AM to 6:30 PM, it is secured at all other time. The loading consists of only one bay; therefore, it is available on a first come first serve basis during the above hours. Major deliveries and all tenant moves must be schedule outside of business hours as follows:

  • After 6:00 PM and before 8:00 AM, Monday through Thursday
  • After 6:00 PM Friday and through the weekend to be completed prior to 8:00 AM, Monday

The security officer on duty can open the door for prearranged delivery outside the standard hours and on weekends.

Proper floor protection (Masonite) is required in the hallway from the loading dock to the lobby and through the lobby to the service elevator as well as protection for the elevator(s).



1250 24th Street, NW · Washington, DC 20037 · +1 202.756.0400